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Gymbarian — Support

GYMBARIAN · SUPPORT

Gymbarian is a workout log with a character that grows from the sets you record. If something is unclear or broken, email me. I build it alone, so a reply can take a few days.

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Frequently asked questions

Where are my workouts? Is there an account?

Your workouts are stored in the app on your phone, and I never receive them; they are not sent to Gymbarian's server. There is no sign-in. On first launch the app makes an anonymous account on the server (no name, email or password) so friend duels can work. Deleting the app deletes your workouts from that phone. You can export your workouts as a CSV file from the Me tab.

Moving to a new phone: your workouts move with your phone's backup (iCloud backup or device transfer on iPhone, Google backup on Android), or with a CSV export and import. Friend duels: on Android the same account comes back with the backup. On a new iPhone, turn duels on again and reconnect with your friends' codes.

What do friends see in a duel?

Friend duels are off until you turn them on in Me › Compare with friends, and they are for ages 14 and up. Friends you connect with by code see your name, this week's three score lines and your body's stages — never weights, exercise names, times, body weight or Health data. Each score is against your own usual weeks, so anyone can win. Turning duels off deletes this from the server. Details are in the privacy policy.

A part of the body didn't grow

Each part — chest, back, shoulders, arms, core and legs — levels up from the sets that worked it. A set counts in full for the exercise's main muscle and half for the muscles that help. Open Me › Gymbarian to see each part's level and about how many sets are left to the next one. The body only grows; time off never shrinks it.

The rest timer doesn't show on the Lock Screen

On iPhone, check that Live Activities are allowed for Gymbarian in iOS Settings › Gymbarian. On Android, allow notifications for Gymbarian. To be told when rest is over, turn on Me › Workout settings › Rest notifications.

How do I turn crash reports on or off?

Crash reports are off until you turn them on, when you first open the app or with Send crash reports in the Me tab. A report holds only the device model and OS, technical details such as screen size, memory, time zone and battery level, the app version and where the error happened — never your workouts or health data. Details are in the privacy policy.

How do I delete my data?

Delete a single workout from History. To delete everything at once, use Me › Delete All Data: it deletes Gymbarian's data on the phone and your anonymous account, duel scores and friend links on the server. It needs an internet connection. To export your workouts as a CSV file first, use the Me tab. Workouts saved to Apple Health stay there; delete them in the Health app. On Android, Delete All Data also deletes the Health Connect data stored on the phone; workouts Gymbarian wrote to Health Connect stay there and can be deleted in Health Connect.

Deleting the app deletes everything it stored on that phone, but not the anonymous account on the server. If you already deleted the app, email hello@037.works with the subject "Delete my Gymbarian account" and I will delete the account and everything under it. Include your 6-character friend code if you used friend duels (Me › Compare with friends). If you never turned duels on, the account holds nothing about you beyond a random ID and dates, so it can't be matched to you; it is deleted after 12 months without use. I reply within 7 days.

I bought Goal Coach on a new phone and it isn't there

Open Me › Goal Coach › Restore Purchases, signed in to the same Apple Account or Google account you bought with. A purchase on iPhone doesn't carry over to Android, or the other way round.

How do I cancel, or get a refund?

Cancel in your App Store subscription settings, or in Google Play › Subscriptions; Goal Coach stays until the period ends. Refunds are handled by the store: Apple at reportaproblem.apple.com, Google Play from your order history. Your workouts and the free features stay either way. Terms are in the terms of use.

Privacy Policy · Terms